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Healthcare providers billing for drug services must consider the drug and dosage form that was provided to the patient, the patient's medical record, the coding requirements of each health insurer, and best coding practices. Billing and coding guidance provided under this heading does not provide a guarantee of reimbursement and should be considered together with all applicable guidance and standards.


Appeals Assistance

Destination Access helps patients and their treating physicians work together to obtain the benefits to which a patient is entitled. For more detailed information about appeals, click one of the following sections:

A prescriber or patient who contacts Destination Access for appeals assistance can receive guidance on the following:

Destination Access offers a library of clinical material maintained by a staff research analyst. This material is provided to prescribers upon request and may be referenced.

The preparation and submission of documents to support a treatment regimen is the responsibility of the patient and/or the healthcare provider. Bristol-Myers Squibb makes no guarantees regarding health plan coverage for any service or item.

Depending on the health insurer or state in which you live, Destination Access can assist in navigating the appeals process. Please call 1-800-861-0048.

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